FAQs

1. What products do you sell?

We offer modern, vintage, industrial, and decorative lighting fixtures including pendant lamps, ceiling lights, and Edison-style designs.

2. How long is shipping?

• UK & Europe: 5–12 business days
• USA/Canada: 7–15 business days
• International: 10–20 business days

3. Do you provide order tracking?

Yes. A tracking number will be emailed to you once your order ships.

4. Can I change or cancel my order?

Yes, if it has not shipped yet. Contact us immediately.

5. What if my item arrives damaged?

We replace or refund damaged or defective products. Send photos + order number.

6. What is your return policy?

30-day returns for unused items in original packaging. Some conditions apply.

7. Do you cover return shipping?

Yes for damaged/incorrect items.
Customer pays if returning due to change of mind.

8. Are your lights compatible with LED bulbs?

Yes, most fixtures support LED and Edison bulbs.

9. Do you ship worldwide?

Yes, we ship to most countries.